Company Logo Company Logo

Privacy policy

Last updated: 08/02/2025

Welcome to Compare Car Finance (“we,” “us,” or “our”). Your privacy matters to us, and we’re committed to protecting your personal data.

This Privacy Policy explains what we collect, how we use it, and your rights under UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

By using our website, you agree to this Privacy Policy. If you don’t agree, please don’t use our services.

1. Who We Are

Compare Car Finance is operated by [Your Company Name], registered in England & Wales under company number [Company Number]. We are authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number [FCA Number].

For data protection purposes, we act as a Data Controller when collecting your information and a Data Processor when sharing it with our partner broker.

How to Contact Us

For privacy-related questions, email [email protected] or write to:

Compare Car Finance

[Your Address]

[City, Postcode]

2. What Personal Data We Collect

When you use our service, we may collect:

  • Basic details: Name, email, phone number, date of birth
  • Address details: Current and previous addresses
  • Financial details: Employment status, income, expenses
  • Car finance preferences: Loan amount, vehicle details
  • Technical data: IP address, device info, browser type (via cookies)

We do not collect sensitive data (e.g., medical history, racial/ethnic data).

3. How We Use Your Data

We collect your information to:

  • Process your car finance enquiry and send it to our partner broker
  • Contact you about your enquiry (phone, email, or SMS)
  • Improve our website and customer experience
  • Comply with legal and regulatory obligations

We do not sell your data to third parties.

4. Sharing Your Data with Our Partner Broker

When you submit an enquiry, we pass your details to our FCA-authorised partner broker. They will assess your eligibility and may contact you directly.

Once your data is transferred, the broker becomes responsible for handling it under their own Privacy Policy. We recommend reviewing their policy before proceeding.

5. Legal Basis for Processing Data

Under UK GDPR, we process your data on the following legal grounds:

  • Consent – When you submit an enquiry, you consent to us sharing your details with our broker partner.
  • Legitimate Interest – To provide our car finance comparison service.
  • Legal Obligation – To comply with FCA regulations.

You can withdraw your consent at any time by contacting us.

6. Your Data Protection Rights

You have rights under UK GDPR, including:

  • Right to access – Request a copy of your data.
  • Right to rectification – Correct inaccurate information.
  • Right to erasure – Ask us to delete your data (unless legally required to keep it).
  • Right to object – Stop us using your data for certain purposes.
  • Right to data portability – Transfer your data elsewhere.

To exercise your rights, email [email protected]. We’ll respond within one month.

7. How Long We Keep Your Data

We only keep your data for as long as necessary:

  • If you take out finance, we may retain records for up to 6 years (for legal reasons).
  • If no finance is arranged, we'll delete your data after 12 months.

We securely erase data when no longer needed.

8. Cookies & Tracking Technologies

Our website uses cookies to improve your experience.

What Cookies We Use:

  • Essential Cookies – Required for site functionality.
  • Analytics Cookies – Help us track site usage (Google Analytics).
  • Marketing Cookies – Used for advertising (Facebook Pixel, Google Ads).

You can manage or disable cookies in your browser settings.

9. Keeping Your Data Secure

We take security seriously and use:

  • Encryption – Protecting your data in transit.
  • Firewalls & Secure Servers – Preventing unauthorised access.
  • Regular Audits – Ensuring compliance with data protection laws.

However, no system is 100% secure, so always take care when sharing personal data online.

10. Third-Party Links

Our website may link to third-party sites (e.g., finance providers). We're not responsible for their privacy practices, so read their policies before sharing data.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here, so check back regularly.